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PlayFrank Review

Tested and Reviewed by our Expert Review Team
Customer Support
4.5
Bonuses & Promotions
4.0
Gameplay
5.0
Software
4.5
Device Compatibility
5.0
4.5
Excellent
VideoSlot Editor Rating
A fun casino with over 1500+ games and innovative loyalty program. Recommended!
VideoSlot.com - Reviews Editor
PlayFrank Overview

PlayFrank was created in 2014 primarily for the benefit of EU casino fans but has since managed to recruit loyal members from different parts of the world. Its colourful, user-friendly website operated by the experienced EveryMatrix features over 2,000 online slots and other casino games from the industry's best developers. While the UKGC and the MGA make sure the environment is safe and games fair, players get to claim a generous welcome offer, participate in daily challenges and collect experience points needed for levelling up and collecting rewards tailored to their preferences.

Pros and Cons
  • What we liked
    • Creatively executed, user-friendly website
    • More than 2,000 online casino games
    • Daily challenges
    • Customized loyalty scheme
    • Withdrawals processed in 24 hours
    • 24/7 multilingual Live Chat
  • What we didn't like
    • Country restrictions attached to bonus offers
    • Limited choice of payment methods
Bonuses and Promotions

The first deposit of £20 or more makes you eligible for a 100% match bonus up to £100 and 50 free spins on Starburst. Make sure not to transfer funds via Skrill or Neteller as those deposits won't qualify. The credited bonus needs to be wagered 35 times for the operator to convert your bonus balance into real money balance and the same requirement applies to free spin wins. Only slots contribute – video slots 100% and classic titles 50%.

The welcome package may differ depending on where you live and players from Bangladesh, Kazakhstan, Malaysia, Mongolia, Nigeria, Philippines, Republic of Moldova, Russia and Vietnam won't receive any bonus offers from PlayFrank.

  • Type
  • Amount (%)
  • Matched Amount
  • Wagering
Video Slot Selection & other games

If you're into slots, you'll feel like a kid in a candy store. PlayFrank has accumulated about 1,900 classic and video slots from suppliers such as NetEnt, Microgaming, NYX, Quickspin, Yggdrasil and more than a few others. The collection includes multimillion progressive jackpots attached to Mega Moolah, Mega Fortune and Hall Of Gods.

PlayFrank caters to fans of table games equally well thanks to a collection of 160+ RNG table games and video pokers. Its Live Casino powered by Evolution Gaming, NetEnt and Ezugi offers a choice of 100 tables playing different Live Roulette, Blackjack, Baccarat and Poker games as well as Monopoly Live, Deal Or No Deal, Keno, Bet On Numbers, Andar Bahar and Teen Patti.

Banking

Players can use the usual range of debit/credit cards, eWallets, prepaid cards, Instant Banking, Fast Bank Transfers and Bank Transfers, including Visa and MasterCard, Skrill, Neteller, Trustly and PaySafeCard. One has to log in to see which of these are available for their particular country of residence. The minimum deposit is £20, same as the minimum payout. Players can withdraw a maximum of £10,000 per week and no more than £25,000 per month. Withdrawal requests are processed within 24 hours. The Casino doesn't charge any deposit or withdrawal fees.

Loyalty Rewards VIP

PlayFrank rewards loyalty by issuing experience points for real money wagers. One needs to accumulate a certain number of points to level up and receive free spins and other goodies. The track system enables the Casino to customize the experience as each Track integrates a collection of levels with rewards which cater to a preferred play-style or an event. The Spins Track, for example, offers more free-spins and lets you use them on more games, the Bonus Track provides deposit bonuses and enhances the ones you already have, and so on.

Conclusion

PlayFrank proves that quality and quantity can go hand in hand. Its massive gaming catalogue stocked with the help of leading developers won't impress only fans of slots; it provides numerous options for players with different preferences and makes them all available within a safe and friendly environment. Perhaps you won't find as many special offers as you'd like but daily challenges and the customized loyalty program should provide enough balance-boosting opportunities – unless you happen to be living in one of the countries which aren't eligible for any of PlayFrank's bonuses. Withdrawals are fast and live support available at all times so there's not much else to ask for, though a few more payment options wouldn't hurt.

Are you ready to play at PlayFrank?
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Company Information
Company
EveryMatrix
Established
2014
License
UK, Malta
Restricted Countries
Australia, Belarus, Bosnia and Herzegovina, Bulgaria, China, Croatia, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, French Polynesia, Georgia, Greece, Hungary, India, Indonesia, Iran, Ireland, Italy, Latvia, Lebanon, Lithuania, Martinique, Mauritius, Moldova, North Korea, Norway, Pakistan, Poland, Portugal, Romania, Russia, Slovakia, Spain, Thailand, Turkey, Ukraine, USA, Vietnam
Supported Languages
German
Supported Currencies
EUR, GBP, AUD, CAD, NZD, USD, NOK, SEK, INR, ZAR
Supported Software
1x2 Gaming, Bally, BetSoft, Evolution, IGT, Microgaming, NetEnt, Quickspin, Yggdrasil
Contact Information

Phone: NA
Email: [email protected]
Live Chat

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